This NEEOPA presentation attracted a full house of guests all eager to learn more about the important impact of having a customer centric diversity focus can have upon a business / organisation. In this session NEEOPA selected a panel of experts each sharing valuable insights into customer experience, marketing and customer data leveraging through the filter of diverse customers. It was a fascinating exploration into widening marketplaces and building inclusion not just within organisations but to whom these organisations provide their goods and service. President of NEEOPA, Rowan Arndt, opened the event with a welcome to guests, introduction and an Acknowledgement of Country. Forum moderato
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